Tuesday, 8 June 2010

The Dragon's claws of clay

I've found the catch with my friendly dragon speech recognition software -- it doesn't work properly on the extension monitor that I have plugged into my laptop at home.

It recognises dictation more or less okay, but it doesn't carry out menu commands properly. I say 'Edit' and the appropriate menu tab flashes but nothing happens. I say 'Page down' and it just stares back at me inscrutably.

I had a very long and very pleasant telephone conversation about it with a young man (well he sounded young) called Guillermo from Nuance, the supplier. Guillermo had never heard of this problem before and had to go away and talk to his supervisor. A couple of days later I got an e-mail informing me, shamefacedly, that 'this is a known issue of the program and there is no solution or a way to workaround it and it will be fixed in future versions of Dragon'.

So my brilliant idea of having a large wall mounted monitor that I can write on from my armchair stumbles over a lame dragon.

Nothing Is Perfect -- even in the digital age

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